Business process management, simulation and the use of a tested methodology have complementary roles in providing businesses with useful information so that managers can make better decisions.

 

Business Process Management (BPM) is about the management of business processes. It is a top down, cross-functional, process centric management approach, which deals with the design, implementation, control and improvement of the end-end process of an organization.

 

Business process modeling, as a part of Business Process Management, provides a visualization and static analysis component that describes the context in which a set of activities occur.

 

Simulation provides a dynamic behavior component that is able to test assumptions about all conditions that effect process performance.

 

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Figure 1: BPM Life Cycle

Copyright 2010 by Apostolos Benisis

Business Process Management